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If you are a dependent or a retiree, you do NOT need a referral or an authorization of any kind of get counseling off post.  Simply look in the phone book or do an online search and call the place you would like to set up an appt with.   They will do your authorization paperwork for you.  Just make sure you bring your Military ID card to your first appt.

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When an active duty military individual needs to talk to a counselor and does not want to talk to anyone on post, they have a choice of how to go about getting the services they need:

1.  They may use their Tricare insurance. (Which pays for as many sessions as needed to provide relief or resolve the situation for the soldier). 

2.  They may pay for sessions with cash or check and not use either their Tricare insurance or their Employee Assistance Program.  (They may pay for as many sessions as they can afford)

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Insurance vs. the Employee Assistance Program (EAP) for the active duty soldier.  Again,  dependents and retirees can use their Tricare Insurance by simply  making an appt off post. They do not need to worry about using the EAP.  The Employee Assistance Program is for the employee (the active duty soldier).

Tricare is the insurance (managed health care) program for military, dependents and retirees.  (It replaced the previous CHAMPUS plan).  The TRICARE Management Activity (TMA) contracts with several large health insurance companies.  The company Healthnet provides services for Tricare North Region, which includes the Ft. Bragg area. 

(See www.myTricare.com)

Advantages of using Tricare Insurance:

  • If you are needing more than 6 sessions, you don’t have to switch therapists.  You can start and finish with the same therapist. 

 

Disadvantages of using Tricare Insurance: 

  • You have to get your pcm to fax a referral to Tricare.  This can take anywhere from 24 hours to several weeks’ wait.  (However, once Tricare receives the referral, they fax the authorization to the therapist  usually within 24 hours)

Since using a one source referral (EAP) may result in the soldier still having to go through the same paperwork process to start using the Tricare Insurance, and since they will not be able to see the same therapist they started with for longer term therapy, some soldiers (who don’t meet the criteria below) decide to skip the EAP and just use their Tricare insurance.

If you have any questions about this topic or would like me to address different topics in future articles, please contact me through my website below.

Thank you for your Service and for all you do for us!

 

Verna Dority, MSW, LCSW, a veteran, is a Licensed Clinical Social Worker and owner of Carolina Counseling Services in Fayetteville, NC.

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Other Articles:

 

1.  Understanding Psychobabble

 

2.  Do my children really need counseling?


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